Acceptable Use Policy

Last updated: April 2026

This Acceptable Use Policy ("AUP") governs your conduct on the HQCheer platform operated by All Access Cheer Universe LLC. By using HQCheer, you agree to comply with this policy in addition to our Terms of Service.

1. Permitted Use

HQCheer is designed to support cheerleading education, coaching, and athlete development. You may use the platform to submit and receive video reviews for cheerleading skills, participate in live coaching webinars, access training content and skill progression resources, communicate with coaches and athletes about cheerleading topics, manage gym or team accounts (for Gym Owner and Coach accounts), and purchase and use credits for platform services.

2. Prohibited Conduct

You must not use HQCheer to:

Harass, bully, threaten, or intimidate any user
Post or share content that is sexually explicit, violent, or otherwise inappropriate
Share content that promotes dangerous stunts without proper safety measures
Impersonate another person or misrepresent your identity or credentials
Solicit personal information from minors outside platform channels
Share copyrighted material without authorization
Distribute spam, malware, or unsolicited commercial messages
Attempt to access other users' accounts or private data
Circumvent platform safety features or content restrictions
Use the platform for any illegal purpose

3. Content Standards

All content shared on HQCheer must be relevant to cheerleading, coaching, or athletic development. Content must not contain hate speech or discriminatory language, promote unsafe training practices, include personally identifiable information of minors without parental consent, or violate any applicable law or regulation. For detailed content guidelines, see our Community Guidelines.

4. Safety Requirements

HQCheer takes athlete safety seriously. All users must follow established safety protocols when demonstrating or teaching skills, report any safety concerns to platform administrators immediately, not encourage athletes to attempt skills beyond their verified ability level, and comply with our Spotting Guidelines and Injury Prevention Guide.

5. Minor Protection

HQCheer serves athletes of all ages, including minors under 18. All users must maintain appropriate boundaries with minor users, never request personal contact information from minors, report any suspected abuse or inappropriate behavior immediately, and comply with our Children's Privacy (COPPA) policy. Violations of minor protection policies will result in immediate account termination and may be reported to authorities.

6. Account Security

You are responsible for maintaining the security of your account. You must not share your login credentials with others, use another person's account without authorization, use automated tools or bots to access the platform, or attempt to probe, scan, or test the vulnerability of the platform.

7. Intellectual Property

Respect the intellectual property rights of others. Do not upload content you don't have the right to share, copy or redistribute training content from HQCheer without permission, use HQCheer branding or trademarks without authorization, or scrape or harvest content from the platform.

8. Enforcement

HQCheer reserves the right to enforce this policy through content removal, account warnings, temporary suspension, or permanent account termination depending on the severity and frequency of violations. We may also report illegal activity to law enforcement. If you believe your account was actioned in error, you may appeal by contacting support@hqcheer.com.

9. Reporting Violations

If you encounter content or behavior that violates this Acceptable Use Policy, please report it immediately by contacting support@hqcheer.com or using the in-platform reporting feature. All reports are reviewed within 24-48 hours. Reports involving minor safety are prioritized and reviewed immediately.

Contact

For questions about this Acceptable Use Policy, contact us at support@hqcheer.com.